Privacy policy

What we collect

Only what you type into one of our three forms — the enquiry form on the contact page, the automation enquiry form on the AI & automation page, or the intake form that follows a bundle purchase. Between them: your name, email address, and — if you choose to give them — your business name, phone number, website, the kind of work you are interested in, a budget range, a timeline, how often the job you want automated happens, how many people it involves, the software it passes through, what your business sells and who buys it, how much you have built before, and your message.

Which fields are required depends on the form. The enquiry form needs your name, email address and message. The automation enquiry form also needs the name of your business. The bundle intake needs your name, email address, business name and what the business sells, because those are what the recommendation is written from. Everything else is optional, and every form works perfectly well without it.

If you buy a bundle, the payment itself is handled entirely by Stripe on their own website. We never see or hold your card number — what comes back to us is your name, your email address, what you bought and what you paid.

The free website checker takes one thing: the web address you type into it. Our server fetches that page, looks at it, and shows you the result. We do not store the address, we do not keep the report, and we do not ask who you are — there is no sign-up and no email field on it. Nothing about a check survives the request that made it.

What we do with it

We use it to reply to you and to carry on the conversation you started. That is the whole purpose.

We do not sell it, rent it, trade it, or hand it to anyone for their own marketing. We will not add you to a mailing list because you sent an enquiry.

Who else handles it, and where

This website is hosted by Vercel Inc., and emails from it are delivered by Resend. Payments for the build-your-own bundles are processed by Stripe, Inc., and your guide is emailed to you through Resend as well. All three are United States companies, so what you send us is processed on servers outside Canada and is subject to the laws of that country, including lawful access by US authorities.

Stripe collects your payment details directly on their own site and holds them under their privacy policy; they are never sent to us and we could not retrieve them if we wanted to. What we receive is your name, email address, what you bought and what you paid, which we keep as a business record.

Once an email arrives it sits in our ordinary business mailbox, in the same way any email you sent us directly would.

Cookies and tracking

This site sets no cookies. There is no analytics, no advertising pixel, no session tracking, and no third-party script watching what you do here. Nothing follows you off this website.

That is true of the payment pages as well. Pressing a Buy button sends you to Stripe's own website to pay, rather than loading their code into ours — so nothing of theirs runs here. While you are on Stripe's site you are covered by their privacy policy, and they do set cookies there, as any payment page must.

If that ever changes, this page will change with it.

How long we keep it

Enquiries stay in our mailbox as ordinary business correspondence. If you become a client, your details are kept for as long as we need them for the work and for the records we are required to keep afterwards. If you do not, you can ask us to delete your enquiry and we will.

Records of a purchase are different: tax law requires us to keep them for a set number of years, so a request to delete cannot cover the sale itself. Everything around it — your intake answers, our correspondence — we can and will delete on request.

Your rights

You can ask what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. Email us and we will deal with it.

If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner of Canada.

Contact us

Questions about any of this go to hello@clerke.io.

Clerke Technologies Inc., Kelowna, British Columbia